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Job Description
Your Data Mastery Powers Global Sales Growth
Experience international-level work without leaving the country. Join a role that puts you on the map-collaborate with global teams, shape strategies that span continents, and build a career that grows beyond borders. If you’re ready to move past the usual and into something bigger, now’s your chance to step into a smarter way to work.
Job Description
Be part of our client’s team as a Reports and CRM Specialist, where you’ll manage data integrity, support sales performance through reporting, and ensure CRM processes are efficient and aligned across departments.
Your Next Role at a Glance
Employment Type: Full-time
Shift: Flexible Shift (Mid Shift)
Work Setup: Hybrid, Ortigas
What’s in It for You
HMO coverage with free dependent upon regularization
Competitive Salary Package
Hybrid arrangement
Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
Fully customized Emapta laptop with peripherals
Unlimited upskilling through Emapta Academy courses (Want to know more? Visit https://bit.ly/EmaptaTrainingCalendar)
Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
Unlimited opportunities for employee referral incentives across the organization
Standard government and Emapta benefits
Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
Fun engagement activities for employees
Mentorship and exposure to global leaders and teams
Career growth opportunities
Diverse and supportive work environment
What You Need to Bring
1-3 years of experience in Sales, Revenue, Growth Operations, or similar roles
Proficiency in CRM platforms such as HubSpot, Salesforce, or equivalent systems
Strong skills in Excel or Google Sheets and data manipulation
Sharp attention to detail and a passion for clean, structured data
Excellent communication and collaboration abilities
Experience with reporting tools such as Looker, Power BI, or HubSpot dashboards (a plus)
Ability to work independently while staying aligned with broader team objectives
What You’ll Do Every Day
CRM Data Accuracy & Integrity
Perform regular data audits to maintain clean, reliable CRM records, with a focus on lead stage, headcount, and segmentation fields
Identify and resolve duplicate, outdated, or incomplete data entries
Support rollout of data validation processes and rules
Assist in developing and maintaining dashboards within the CRM
Lead Pipeline Management
Help monitor pipeline health by tracking stage progression and identifying bottlenecks
Run weekly audits to ensure timely updates and adherence to lead management SLAs by Sales and Growth Admin
Tag and escalate issues related to delayed or misrouted leads
Reporting & Analysis
Prepare draft versions of key reports including the Weekly Sales Leaderboard, Pipeline Reports, and Monthly summaries
Maintain up-to-date dashboards to support sales leadership and revenue forecasting
Provide first-pass analysis of pipeline trends, gaps, and velocity
Data Management & Cross-Department Alignment
Help ensure alignment of data across Sales, Marketing, and Enablement functions
Participate in cleanup projects involving territory alignment, lead scoring, and campaign attribution
Assist in regular syncing and deduplication efforts between systems
Process Optimization & Documentation
Support the rollout and adoption of new workflows, processes, and tools
Help document new processes, create SOPs, and assist with training decks for internal users
Monitor usage metrics and flag areas of low adoption or system inefficiencies
Capture feedback from end users and escalate process issues to the Growth Ops Manager
Why We Stand Out Among the Rest!
Join Emapta, a company recognized as one of the ‘Best Places to Work for in Asia’ by HR Asia, one of ‘The Philippines’ Best Employers for 2023,’ and one of the Top 20 Dream Companies for Filipinos in 2024.
At Emapta, we build high-performing global teams for some of the world’s most dynamic companies. With over 15 years in the outsourcing and offshoring industry, we’ve grown to 10,000+ team members across 20 offices in 11 countries.
We don’t just fill seats; we empower talent with the tools, support, and culture to thrive long-term. At Emapta, you’re not just part of a team-you’re part of a smarter way to work globally.
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