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Job Description
POSITION SUMMARY
The Business Analyst bridges the gap between business needs and technology delivery by:
Stakeholder Engagement: Understanding, capturing, and resolving gaps/issues in business requirements, and managing stakeholder expectations.
Requirements Analysis: Analyzing, evaluating, and preparing requirements specifications and business processes/flows.
Project Participation: Actively participating in the project team throughout the lifecycle to ensure business needs are met.
Success Measurement: Following up to measure and realize success criteria.
This role requires strong communication, analytical, and problem-solving skills to maximize IT system investments.
DUTIES AND RESPONSIBILITIES
Stakeholder Engagement: Participate in discussions and reviews of requirements with stakeholders, maintain requirements throughout the project cycle, and manage business representatives’ expectations.
Problem Analysis: Analyze business problems.
Rollout and Go-Live Support: Assist with data migration, system readiness, user readiness, go-live readiness, and transition to full production, including data cleanup and project close-out documentation.
Solution Design: Collaborate with technical and creative teams to design and document solutions.
Process Improvement: Identify and implement efficiency improvements in existing processes.
Change Management: Define, document, and manage changes to business objectives, business requirements, and functional requirements.
Presentations: Deliver concise and relevant presentations to colleagues and stakeholders.
Documentation Support: Assist development resources in documenting user/system interactions, system features, and other technology-focused deliverables.
Point of Contact: Research and coordinate responses for systems and business processes.
Jira Administration: Learn and administer Jira as needed.
BA Documentation: Support the set-up, structure, and delivery of high-quality BA documents, including:
Documentation and models of current business processes.
Current process and system usage, perceived deficiencies, and future requirements.
Business rules.
New data requirements.
Integration points.
Report mock-ups and data mapping.
Expected volumes, performance requirements, and archiving needs.
System configuration.
Data sources and flow.
System and Data Assessment: Evaluate functionality in other systems or COTS products, assess data quality, and recommend constraints to ensure data quality.
Testing and User Support: Perform Functional, UAT, and PVT testing, and guide user testers through the UAT phase.
Other duties as assigned.
QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
Sufficient knowledge to support and navigate the application of best practices within IT.
Uses industry understanding to support decision-making of stakeholders
Interprets internal/external business challenges, assesses current/industry practices, and supports the selection of best practices to improve products, processes, or services.
Works independently to deliver outcomes with guidance from the Sr. Business Analyst/Director
Supports the achievement of stakeholder, operational, project or service objectives; work is guided by Information Technology policies.
Ability to work with diverse stakeholders and diverse personality types
Proficiency in articulating requirements, options or recommendations to business partners
Ability to work autonomously and as a team member
MINIMUM EDUCATION AND /OR EXPERIENCE
Bachelor’s degree in computer science, Information Systems or other related degree, or equivalent business experience.
3+ years’ experience in business analysis, with full lifecycle experience on multiple projects, from business case to requirements gathering through functional specs and user acceptance testing.
Experience with analyzing and solving complex logical problems, working effectively in teams to achieve user objectives and ensure client satisfaction, and coordinating the efforts of various departments and functions.
Possesses excellent communication, interpersonal and negotiation skills.
DESIRED SKILLS
Domain experience – Recruitment, Timecards, Billing, Payroll, Leave submission
Experience with packaged software implementations (out of the box analysis, requirements gathering, gap analysis, solution resolution)
Experience with ERP systems
Experience with Recruitment systems
Experience (preferred only) within or for a Recruitment Business
Comfortable/ proficient with technology and internet tools (MS Office 365, SharePoint, process mapping, JIRA, Signavio)
BA certification, incl. the BABOK / CBAP from IBAA Core Competencies:
Attention to Detail
Effective communicator – written and verbal
Stakeholder Focus
Dealing with Ambiguity
Integrity and Trust
Business Acumen
Drive for Results
Peer Relationships
Approachability
Functional/Technical Skills
Self-Development
OTHERS
The Business Analyst is expected to work with the APAC PMO team (PM and BAs) to deliver multiple projects.
Willingness to work in a hybrid work environment (At least 3 days in the office)
Follow @AllegisAPAC on Instagram, to see what it’s like to be part of our team.
By proceeding you are agreeing that you have read and accept the privacy policy https://www.allegisgroup.com/en-au/privacy-notice/philippines
OUR BUSINESS
Allegis Group is the global leader in talent solutions, focused on working harder and caring more than any other provider. We go further to understand the needs of our people – our clients, our candidates, and our employees – and to consistently deliver on our promise of an unsurpassed quality experience. That is the Allegis Group difference, and it is consistent across every Allegis Group brand.
With more than US$15.8 billion in annual revenues and over 500+ locations across the globe, our network provides businesses with a comprehensive suite of talent solutions — without sacrificing the niche expertise required to ensure a successful partnership. Our specialized group of companies includes: Actalent, Aerotek, Allegis Global Solutions, Aston Carter, Career Circle, Getting Hired, MarketSource, QuantumWork, TEKsystems and Major, Lindsey & Africa.
Allegis Group APAC has over 1,200 employees across the region operating from offices in Australia and New Zealand (ANZ), Hong Kong, Japan, Singapore (HPP), China, India, Malaysia, Philippines, and Thailand. We have ambitious targets, so we have a well-defined business strategy in place to ensure we are in the best possible position to achieve these targets, drive growth across our chosen markets and be successful.
WORKING WITH US
True to our commitment, your opportunity starts here! Our purpose is to create significant opportunity for people to achieve their goals through career success and fulfilment. The foundation of our collective success is rooted in our unwavering commitment to four shared core values – character, competitive spirit, relationships and serving others. The Manila Business Services (MBS) team is part of our Allegis Group Corporate Services that supports different operating companies across APAC; thus, you will get to grow and learn with our diversified workforce around the Asia Pacific. We follow a hybrid remote, and in-office set up, follow Philippines Holidays, and primarily work on a day shift schedule unless required to work on other shifts due to businesses supported and projects.
Join us and be part of our aspiration to become the Regional Business Services Centre and Employer of Choice by delivering world class client, stakeholder, and employee experience, insights, and results.
Salary
About Us
Transforming the way the world acquires talent
Allegis Global Solutions is a leader in global talent solutions. To date, we support clients in more than 60 countries through regional hubs, matching our great people with businesses seeking to optimize their permanent and contingent workforce.
We deliver scalable, flexible and customized solutions, shaped around your unique business requirements and culture. We draw upon decades of industry expertise and market insight to design strategies that work. We develop innovative tools, products and processes that deliver the results you seek. And we do all this better than anyone else.
Our passion for talent is the driving force behind everything we do. We live to match exceptional organizations with outstanding people. By creating a culture devoted to great talent, we can deliver client-focused solutions that make a difference for your business.
Our Vision
Allegis Global Solutions is a high-performance team dedicated to global market leadership in the design and delivery of innovative human capital solutions.
Our Mission
The mission of Allegis Global Solutions is simple: to find great people – jobs they love with organizations that love having them. We provide customized talent acquisition programs enabling domestic and global clients to transform their business.
We don’t just hire talent—we embrace it, strengthen it and celebrate it every day, through every action we take, in every hallway and every office, all around the world.
Our Culture
Our company culture is one of diversity and collaboration. A culture where strong relationships are fostered and built. A culture that’s dedicated to supporting our team members and the communities we serve while maintaining a commitment to excellence in all we do.
Transforming the way the world acquires talent
Allegis Global Solutions is a leader in global talent solutions. To date, we support clients in more than 60 countries through regional hubs, matching our great people with businesses seeking to optimize their permanent and contingent workforce.
We deliver scalable, flexible and customized solutions, shaped around your unique business requirements and culture. We draw upon decades of industry expertise and market insight to design strategies that work. We develop innovative tools, products and processes that deliver the results you seek. And we do all this better than anyone else.
Our passion for talent is the driving force behind everything we do. We live to match exceptional organizations with outstanding people. By creating a culture devoted to great talent, we can deliver client-focused solutions that make a difference for your business.
Our Vision
Allegis Global Solutions is a high-performance team dedicated to global market leadership in the design and delivery of innovative human capital solutions.
Our Mission
The mission of Allegis Global Solutions is simple: to find great people – jobs they love with organizations that love having them. We provide customized talent acquisition programs enabling domestic and global clients to transform their business.
We don’t just hire talent—we embrace it, strengthen it and celebrate it every day, through every action we take, in every hallway and every office, all around the world.
Our Culture
Our company culture is one of diversity and collaboration. A culture where strong relationships are fostered and built. A culture that’s dedicated to supporting our team members and the communities we serve while maintaining a commitment to excellence in all we do.
