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Job Description
We’re Hiring: Data & Integration Analyst
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered!
We are currently on the lookout for a Data & Integration Analyst to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Send your application here: https://jobs.cloudstaff.com/job-preview/16242
Role: Data & Integration Analyst
Work Arrangement: Work From Office
Location: Philippines – Makati
Schedule: Night shift
Core Competencies
Understanding the company’s core solutions particularly the purpose and use of the data that exists in each.
Interacting with customers and 3rd parties to build integrations and update data requirements in core solutions
Build of new stores for the company solutions
Validating data requirements submitted from a customer to ensure accuracy of set-up solution integration
Integrations with third party vendors via one of the available integration standards, understanding the integration in conjunction with the core Fourth solution
Troubleshoot and resolve integration related technical issues
Documenting all data activities completed for a customer and providing the necessary information to handover to the Customer support team
Qualification and requirements (non-experience):
Analytical & Data-Driven: Strong analytical thinking with the ability to understand complex customer requirements and design efficient data solutions using industry best practices.
Independent & Timely Delivery: Ability to work autonomously, managing multiple tasks and deadlines while ensuring timely and high-quality project completion.
Emotional Intelligence & Effective Communication: High level of emotional intelligence, with the ability to engage and communicate effectively at all levels, delivering timely responses to customers, building relationships, and maintaining professionalism.
Attention to Detail & Quality: A sharp eye for detail and commitment to delivering high-quality, accurate work while maintaining a high standard of excellence.
Problem Solving & Creativity: Analytical, logical, and creative approach to troubleshooting, with the
ability to resolve complex issues efficiently.
Tools & Software Proficiency: Experience with tools such as Zendesk, Salesforce, Microsoft Office Suite (Excel, PowerPoint, Word) is preferred. Experience with third-party integrations (POS integrations, API/FTP configurations), and understanding of WFM systems is highly desirable.
SaaS & Customer-Facing Experience: At least 1 year of experience in a SaaS environment with customer-facing responsibilities, including data analysis, integration, and process optimization.
Team Collaboration & Independent Execution: Comfortable working in both independent and team settings, demonstrating initiative and ownership while being a collaborative team player.
Professionalism & Flexibility: Friendly, professional demeanor with flexibility to adapt to changing customer needs and priorities.
Perks & Benefits (Work From Office/Hybrid):
Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
Flexible leave credits which may be used for vacation, emergency and sick leaves
Superb and exciting Mid-Year Parties – with items to give away and cash prizes!
Endless opportunities for career advancement
Exclusive ATM inside the office for employee’s convenience
Annual Performance Review with Salary Increase
We set you up for success with a company-provided PC/Laptop and fiber internet connection
Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays!
Top notch workplace with first class VIP lounge and game rooms
Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
International career growth and connections
Unlimited cash incentives for hired referrals
Mental Wellness Employee Assistance program through Lifeworks
In-house psychiatrist available to support employees’ well-being
Become part of the Employee Share Units program
Cloudstaff Dream Points – To be used for bidding useful items like appliances, kitchenettes etc.
Cloudstaff : Build Your Career, Anywhere
Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We’re passionate about creating a work environment that fosters your professional growth and overall well-being.
Why Cloudstaff is the #1 Workplace?
• Award-winning Culture: We’re committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition
• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement
• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.
**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**
Salary
About Us
About Us
Cloudstaff is very committed to creating new and exciting careers for our staff, building great tools and services for our global client base and developing innovative technologies that will shape the future of the outsourcing industry.
OUR STORY
Cloudstaff was established in 2005 by Australian Internet pioneer Mr Lloyd Ernst. The company initially focused on software development for Western markets.
In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region. As a result of the successful expansion, the company was able to extend its service offerings and workforce.
Because of the wealth of local talent and strong, experienced management, the company has continued to enjoy remarkable growth in all areas of its business year on year.
WANTING TO BE DIFFERENT
From the very start, we knew that the traditional model for outsourcing did not suit the vision we had for our business.
A clear decision was made that we would not compromise our values for profits. Our clients and our staff are our number one priority. We adhere to a strict Code of Ethics and Behaviour that ensures we deliver working conditions that meet (or exceed) western standards, comply with all local labor and tax laws, provide a safe and healthy work environment for our staff and support for their families and the community.
We have many years of experience in this industry and have seen the good and the bad in the way companies deal with their clients and staff – and we wanted to do better.
About Us
Cloudstaff is very committed to creating new and exciting careers for our staff, building great tools and services for our global client base and developing innovative technologies that will shape the future of the outsourcing industry.
OUR STORY
Cloudstaff was established in 2005 by Australian Internet pioneer Mr Lloyd Ernst. The company initially focused on software development for Western markets.
In 2010, Cloudstaff identified the Philippines as an emerging market for outsourcing services and expanded operations to the region. As a result of the successful expansion, the company was able to extend its service offerings and workforce.
Because of the wealth of local talent and strong, experienced management, the company has continued to enjoy remarkable growth in all areas of its business year on year.
WANTING TO BE DIFFERENT
From the very start, we knew that the traditional model for outsourcing did not suit the vision we had for our business.
A clear decision was made that we would not compromise our values for profits. Our clients and our staff are our number one priority. We adhere to a strict Code of Ethics and Behaviour that ensures we deliver working conditions that meet (or exceed) western standards, comply with all local labor and tax laws, provide a safe and healthy work environment for our staff and support for their families and the community.
We have many years of experience in this industry and have seen the good and the bad in the way companies deal with their clients and staff – and we wanted to do better.
