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Job Description
Acquire BPO is an award-winning business process outsource provider, to some of the world’s largest brands operating contact centers and back-office services from offshore, nearshore, and onshore locations to clients globally and serviced from Australia, Dominican Republic, Philippines and the United States. Known for our commitment to safety, flexibility, and innovation, we strive to be the partner of choice for businesses looking to leverage the best global BPO and AI resources. Our employee value proposition, Come for a career, stay for the fun, underscores our commitment to a vibrant, inclusive, and engaging work environment.
Why Join the A-Team?
Come for a career, stay for the fun!
HMO coverage for you and your family
Yearly Kick Off Parties with major giveaways (like the car in 2023)
Get recognized through our ‘Value Awards’
Grow your career – yes, we love to promote internally
Do meaningful work and collaborate with the best
900 promotions given each year
2,700+ leadership training courses
A Glimpse into Your New Role
Sales Forecasting and Business Reviews:
o Support the preparation of regular business reviews, including data aggregation, validation, and basic data analysis, as well as facilitating inputs for Partner Development Managers
o Help run tools and procedures that enhance sales forecasting accuracy
GTM Dashboards and Reporting:
o Assist in the management of Salesforce reports and basic dashboards for GTM Partner leadership and Partner Development Managers
o Aid in streamlining and optimizing reporting processes
o Collaborate with data engineers and analysts on analytical projects, with special attention being paid to QA
GTM Operations Support:
o Assist with the analysis on escalated issues related to Salesforce opportunities and reports/dashboards
o Provide operational support to the GTM Partner S&O team and assist in maintaining the integrity of our CRM system by executing regular data hygiene processes
o Utilize CRM to identify, manage, and resolve issues effectively
What You’ll Bring
Must Haves:
Strong Salesforce experience, with an understanding of managing accounts and opportunities and building/maintaining reports & dashboards for business users.
Basic SQL skills, including an understanding of how to run and update queries.
Strong attention to detail, with the ability to stay focused and to ensure high levels of accuracy when following and developing procedures
Strong skills in creating and maintaining spreadsheet reports (Excel/Google Sheets), with familiarity of functions like SUMIFS, V/XLOOKUP, and pivot tables
Nice to Have:
Prior experience in SaaS partnership / alliance / channel businesses, including working with SIs, ISVs,
agencies, and/or resellers/MSPs
Experience with PRM/Partner Portal software and key operational processes like deal registration,
MDF / incentive payment, and account mapping
Intermediate SQL skills
With a diverse global team working together, we proudly embrace and live by these shared values:
Collaboration: Brilliant jerks can be brilliant elsewhere.
Impact: Do, get it done, create impact.
Passion: Be positive, bring passion and energy.
Transparency: A transparent team can help each other.
What are you waiting for?
Join the A-Team and experience the A-Life!
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